Revolve Return Policy: 9 Things To Know

In 2003 Revolve was founded with a vision to transform the customer’s shopping experience by leveraging technology and digital channels. Revolve is a trusted, premium lifestyle brand and the next-generation fashion retailer.

If you need to return or exchange something you bought, the Revolve return policy allows you to do so. According to the policy, you must return items within 60 days to get a full refund. And for an exchange, the return window is 90 days.

The items you bought from the final sale or heavy discount aren’t eligible for exchange, refund or store credit. However, you can return your item in-person with Happy Returns or via mail.

By going through today’s blog post, you will explore the answer to the most frequently asked questions regarding Revolve return policy. So, continue reading till the end!

Table of Contents

Revolve Return Policy Overview

Timing: 60 Days (Full Refund) & 90 Days (Exchange)

Revolve lets you return any item for a refund within 60 days, and it’s undoubtedly a long return window. And for an exchange, Revolve allows you to return the item within 90 days.

If you purchase any product from Final Sale, they aren’t eligible for exchange, return or store credit. Revolve provides a prepaid return shipping label to US customers to return their items at no charge.

Revolve Return Policy – 9 Things To Learn

You may know about Revolve’s wide collection of stylish clothing, accessories, and shoes. But the thing that may be unknown to you is the ins and outs of Revolve return policy.

Whether you shop frequently, seasonally or for the first time from Revolve, you must learn the return policy before buying anything.

Now one by one, we will explain all the aspects you need to learn. So, let’s start the discussion:

1. What Are The Revolve Return Conditions?

You must return your items unwashed, unworn, unused, and undamaged. And affix all the original tags of the returned product on its package. To keep your merchandise in returnable condition, see the tips below:

Tops & Dresses: While returning tops and dresses, be careful of deodorant or makeup rubbing on them.

Swimwear & Lingerie: For sanitary reasons, try the lingerie or swimwear over your underwear. And don’t remove these items’ protective slips during the trial if you want to return them.

Shoes: On any hard surface easily, the shoes scuff. Therefore try or wear your shoes on the carpet. The product presentation’s crucial part is the shoe boxes. So along with the shoes, you must return their box undamaged.

2. Learn How To Track Your Return On Revolve?

On your purchase history, your item’s return tracking number is stored. So, view your history, and to track your return, click on the respective order number. Beneath each item in the order, you will find an itemized return tracking number.

On UPS.com, use the tracking number to trace your product’s return condition. For your domestic return, you can trace this process.

3. Can You Return Damaged Or Defective Items In Revolve?

Upon receipt, you must immediately contact Revolve customer service if your item is damaged. Call 1 – 888 – 442 – 5830 (USA) or +1 – 562 – 926 – 5672 (International) to return your damaged product.

4. Know What Items You Can’t Return At Revolve?

Revolve applies a few exclusions in case of the item return. And through in-person Happy Returns, Revolve doesn’t accept the return of:

Fragrances
Alcohol Based Liquids
Candles
Aerosols
Luggage
Nail Polish
Batteries

5. Learn What Are The Exceptions Of Revolve Return Policy?

Beauty Products: Within 30 days, Revolve will accept back your beauty products. But these products must be unopened and unused.
Bridal Gowns: Within 30 days, you can return all bridal gowns for a full refund, exchange or store credit. Any bridal gown returns after 30 days are unacceptable. All original tags must be affixed to bridal gowns, and they must be unaltered and unworn.
Shipping Charges: The expedited order’s shipping charges aren’t refundable.
Bridesmaid Dresses: Ordering one style’s 3 or more dresses will be counted as a final sale.
Holiday Returns: Nov. 1st – Dec 25th is the Holiday season. During this time, Revolve will accept your item’s return within 30 days if you receive it by January 10th.

6. Can You Exchange An Item In Revolve Instead Of Returning It?

Yes! You can exchange items in Revolve instead of returning them. When you are satisfied with the product but it won’t fit you, or you aren’t satisfied with its color, you can exchange it.

You can exchange your product at Revolve within 90 days of the purchase date.

7. Understand Revolve Exchange Policy

Before returning an item in person for exchange purposes, via your order history reserve your exchange product online. Or contact customer service before returning the item.

8. Learn Revolve Modified Return Policy

If your account exceeds the return threshold, Revolve can place return restrictions on it. The modified return policy will be applicable if:

In the last 12 months, you have returned over $7500.
You have returned your purchased item’s value 80% in the last 12 months.

If you do the above two things, Revolve will apply a modified return policy to you. And your account won’t be eligible for free returns.

However, under the modified return policy, Revolve still accepts the item if you have sent it back. But your return will be restricted to a 15% restocking fee. And they won’t provide you with a free merchandise return label.

In this case, to return your merchandise to Revolve, you must purchase any return postage and obtain an RA number. After returning the product, you will receive 85% of the value you paid for the item.

9. Learn What You Need To Do To Receive Revolve “Free Privilege” Again?

Reduce the percentage or likelihood of return
Lower your item return rate

How To Initiate A Return In Revolve?

You can return items to Revolve in two ways: in person and via the mail. Now one by one, learn how you can return the product in these two ways:

i. In-Person With Happy Returns

Revolve partners with Happy Returns to offer you packaging-free, printer-free sustainable exchanges and returns. The easy steps to return your item in person with Happy Returns are:

To receive the QR code, initiate your return process online
Then locate your nearby Return Bar
Bring your item to the Return Bar (Box-free, contact-free, label-free)
After returning the item, you are good to go

ii. Return Via Mail

Revolve, with a prepaid free return mailing label, ship all its domestic orders. So to return any product to the company, follow the steps below:

First off, pack the item that you want to refund. Then on the package’s top, attach the prepaid mailing label.
If, from your multiple order, you are returning items, then you must write down the order numbers on a piece of paper. After that, include the order number details within the package.
Then you can mail your item package following any of the methods:

Without waiting in line, drop your return item package at the FedEx or UPS location. Just dropping the package is enough. And from your end, you don’t need to do any further things, as the label is prepaid.
Secondly, you can leave the package in a location with daily FedEx or UPS pick–up.

Can You Return Or Exchange Items In Revolve Without A Receipt?

Yes! With and without a receipt, you will get a refund from Revolve if you return your item within 60 days. But if you have the receipt, that will be better for getting a full refund easily.

How Long Does It Take To Get A Refund From Revolve?

Upon reaching your merchandise at the warehouse, Revolve will refund your amount within 2-3 US business days. Before issuing the refund, Revolve will process your return. Once your refund is issued, it will send you a refund confirmation email.

Several business days may require reflecting the refund on your credit card account. The refund time can vary depending on the bank or your financial institution’s transaction process.

Tips For Successful Returns

Keep the free returning label that Revolve provides
Return the unworn, unwashed, unaltered item. Otherwise, Revolve won’t accept it
Sent back the item following the company’s return policy and all rules within the specific return window

How Can I Contact The Revolve Customer Service?

Revolve’s main office address is Eminent, Inc., 12889 Moore St., Cerritos, CA 90703. For your return-related inquiries, call Revolve customer service at 1 – 888 – 442 – 5830 (USA) or +1 – 562 – 926 – 5672 (International).

FAQ

Is Revolve strict with returns?

Yes! Revolve strictly maintains its return and exchange policy. Within 60 days, you can return an item to Revolve for a full refund. And for exchanging an item, you will get 90 days.

Is there a limit to how much you can return on Revolve?

Yes! If you have sent back your purchased item value’s 80% and returned more than $7500 items in the last 12 months, Revolve will limit your return. Your account won’t be eligible for free returns and will be subject to Revolve’s modified return policy.

Is it easy to return to Revolve?

Yes, it is! Start your return process by receiving a QR code online. Then find a location near you, bring back the product you want to return, and give it to the store.

Final Thoughts

After going through this guide, hopefully, you now have clear insights into Revolve’s return policy. Revolve offers the most flexible return policy. Within 60 days, you can return your merchandise for a refund, and within 90 days, you can exchange it.

We have clearly explained Revolve’s return and exchange policies in every aspect. Now if you have any more confusion, you can comment. Soon we will reply to you!

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