Tractor Supply Return Policy | 11 Things You Must Know

Once we purchase a product, it’s not necessary that it will always meet our expectations. Sometimes exceptions can happen, and after buying an item from a store or online, you may find it unsatisfactory, unattractive, or unnecessary. After receiving any item or bringing it home from the store, feeling such is an irritating situation.

The Tractor Supply return policy is here to take you out of such an awkward condition. If you aren’t satisfied with your item after purchasing it, Tractor Supply allows you to return it within 30 days of the buying date.

Within 30 days, return the item to the Tractor Supply store or return it online with its purchase proof to get the refund at its accurate price. You can return the item without the receipt. But it will require the store manager’s approval.

We’ve unlocked return policies related to all crucial information in this guide. So, go through it sharply without escaping any point.

Table of Contents

Tractor Supply Return Policy Overview

Timing: 30 Days

From Tractor Supply, if you purchase any product from the store or online, you can return it to the company within 30 days from your purchase date.

In case you aren’t satisfied with the product, return the item to Tractor Supply with its purchase proof. Tractor Supply allows you to return or exchange an item at its original buying price within 30 days.

However, the company requires proof of your item’s purchase to refund its original price accurately. The company will refund you following the original payment methods you used to purchase the products.

Tractor Supply Return Policy – 11 Things To Learn

Tractor Supply’s return policy is quite flexible. If you aren’t satisfied with your item after purchasing, you can return it.

The company aims to make the user’s return experience smooth and easy. You can conveniently bring your item back to the store or initiate the purchase online. However, here are some things that you need to learn:

1. Can You Return Live Goods?

Yes! You can return live goods to Tractor Supply following the company’s specific return instructions. Most interestingly, each live good comes with unique return instructions. To learn the specific details refer to your product page or email communication.

2. Can You Return Damaged Or Defective Items?

Yes, you can! If your product is damaged or faulty upon receive, contact your nearby Tractor Supply store.

When your order arrives with missing parts or damaged, call the customer support team at 877 – 718 – 6750 to fix this issue. Call this number within 30 days of item delivery to get the resolution.

3. Can You Return The Used Item To Tractor Supply?

Yes! After receiving an item and using it 1 or 2 times, you can return it if you think it won’t match your needs. Within 30 days, return your warmly used products to Tractor Supply. But you must return your used item in its original packaging and in saleable condition.

4. Can I Return The Item That I Received As A Gift?

For returning gift purchases, visit any Tractor Supply store close to your location. Tractor Supply will issue the gift card when you return your gift purchases to the store.

5. Can You Exchange An Item In Tractor Supply Instead Of Returning It?

Yes, you can exchange your item instead of returning it. If you like the product but for any reason required to exchange it, then do it within your purchase date’s 30 days. Just by visiting any Tractor Supply store, you can make your item exchange.

6. How Long Does The Return Take In Tractor Supply?

Tractor Supply stores process the in-store return immediately. And how much time the credit will show to your account depends on your bank’s financial transaction processing time.

When you return an item through shipping, the company processes the return within 48 hours of receipt of your return.

7. What Happens If You Don’t Pick Up Your Ship-To-Store Order?

Your ship-to-store order can remain unclaimed for 45 days after the order date. In this case, Tractor Supply automatically returned and refunded the item’s price to the original credit card that you used to place the order.

On top of that, if you make any portion’s payment using the Tractor Supply gift card, the company will refund you via an eGift card.

8. What Are The Tractor-Supply Return Exceptions?

PayPal: Using PayPal, if you return any merchandise online, it will be refunded to your PayPal account
Shipping Restrictions: If your returned product has any shipping restrictions, you can only return it in-store. Shipping restrictions may include oil, batteries etc.
Live Goods: Each live good’s return instructions are unique and different. For specific details, refer to your product page or email communication.

9. Know The Tractor Supply Refund Exceptions

Tractor Supply won’t refund the original shipping fees for online purchases whether you return the item online or in-store. But the exception is the company will refund the actual shipping fees due to the shipping damage, shipping errors or manufacturer defects.
You can’t return or redeem the Tractor Supply gift cards for cash or credit except if it is required by law.

10. Can You Return An Item To Tractor Supply After 30 Days?

Usually, the return window is 30 days. But if, for any reason, you want to return your item to Tractor Supply after 30 days, the company can accept it too.

But whether your returned product will be accepted or not will depend on the store manager’s discretion.

11. What Items You Can’t Return In Tractor Supply?

Tractor Supply won’t accept a few returns, including the following:

Products purchased from “Free Promotion.”
Gift cards
Vaccine and antibiotics
Original shipping fees

How To Initiate A Return In Tractor Supply?

In Tractor Supply, you can initiate your return in two ways: i) bring the item to your local Tractor Supply store and ii) Return it online.

i) In-Store Return

From your original purchase date, within 30 days, take back your merchandise to your nearby local Tractor Supply store. The store will immediately exchange or refund your item. You must bring your valid ID and receipt to refund your original purchase price accurately.

ii) Online Return

Returning any product online is easy. Visit the Tractor Supply website, and click the Orders button on the site’s top.

Registered Users

If you are a company’s registered user, log into your account first.
Then go to the page “Order History”.
After that, next to the “Order” option, you will get the “Returns” button. Click on it. The “Order” option has all the merchandise that you want to return.

Not A Registered User?

Well, don’t worry. Just follow the steps below:

On the order lookup page, enter your order details
Then to initiate the return process click on the button “Return.”

Common Steps For Registered & Non-Registered Users

After clicking “Returns” within the order, select the product you want to return.
Be sure to select the product, return reasons, and quantity and provide additional comments (If any)
In the next step, select whether you want to return the product in a physical store or online.
Click on the “Submit” option if you want to ship back your return.
You must print off the return label if you ship your merchandise in a parcel. After that, at your nearby UPS location, drop off the item.
When you choose the Truck Delivery option, the delivery company will contact you to arrange a pickup.

Can You Return Or Exchange Items In Tractor Supply Without A Receipt?

Generally, you must return the product with proof of purchase or receipt to get a full refund. The cash register receipt in case of store purchases would be the item’s purchase proof if you bought it from your nearby Tractor Supply store.

But if you don’t have a receipt, don’t worry! Still, you can return your merchandise.

Store returns without a receipt or after the purchase date’s 30 days require Manager Approval. Moreover, without purchase proof, the approved returns need a Federal ID or valid State.

If the item’s return is approved without a receipt, you will receive a refund for the item’s current price. However, Tractor Supply will issue the refund in the Merchandise Return card form.

Many purchasers often ask about the receipt of items purchased online.

The simple answer is the shipment confirmation email, or the order confirmation email will be the receipt. If you don’t have the receipt for your online purchase, you can request the company’s customer solution center for your Order Confirmation copy to be e-mailed.

How Long Does Getting A Refund From Tractor Supply Take?

When you return your merchandise with its original payment proof, Tractor Supply soon starts its refund process. The company credits the original method of payment. Sometimes, Tractor Supply can issue a check or store-only Merchandise return.

However, check out the table below to learn Tractor Supply’s refund methods:

Original Payment	Tractor Supply Issue Refund In The Form Of:
Cash	Cash*
Debit Card	Cash*
Credit Card	Credit issued to the original credit card account
Check (After purchase date more than 10 business days)	Check* if more than or equal to $200 Or cash* if less than $200
Check (After purchase date, less than 10 business days)	Check*
PayPal – In-Store Return	PayPal account’s related payment vehicle
Gift Card	Merchandise Return Card (For Store Only)

Note: Cash is paid immediately to the shoppers, but it’s subject to the store’s available cash in hand. Within 7 – 10 Business days, Tractor Supply corporate office sends checks to the item returner.

Online Returned Item’s Refund

Tractor Supply refunds for your online returned item based on the following chart:

Original Payment	Tractor Supply Issue Refund In The Form Of:
Credit Card	Credit issued to the customer’s original credit card account
Neighbor’s Club Reward	eGift Card of Tractor Supply Co.
Tractor Supply Co. Gift Card	eGift Card of Tractor Supply
PayPal – Online Return	PayPal account’s associated payment vehicle

Tips For Successful Returns In Tractor Supply

After purchasing the product from the Tractor Supply store, securely keep the cash register receipt as a purchase proof
Return the item in its original packaging and condition
During returning the product, bring your valid ID and product purchase proof with you

How Do I Contact Tractor Supply Customer Service?

Tractor Supply is headquartered at 5401 Virginia Way, Brentwood, TN 37027. To contact its Customer Solutions Center, call 877 – 718 – 6750.

FAQ

What Is Tractor Supply’s return policy?

According to the return policy, you can return your item within 30 days of its purchase date. To get your returned product’s full refund, return the item with its receipt.

Can I return the vaccine to Tractor Supply?

No! According to the Carolina State Law, Tractor Supply won’t accept the vaccines or antibiotics return.

What is the warranty on a Tractor Supply trailer?

The utility trailers in normal use period are warranted for one year. This warranty applies to the trailer structure and other components. And three years is the warranty time for the enclosed trailers in the normal use period.

Final Thoughts

Tractor Supply’s return policy is easy, flexible, and customer friendly. Within your purchase date’s 30 days, you can return your merchandise. But before returning an item, ensure it is in good condition and return it in its original packaging.

According to your convenience, you can return the product in-store or online. If you want to return any item without a receipt or after 30 days, it requires Manager Approval. The manager may allow you to return the item at a certain discount. So you don’t need to worry about returning any merchandise in Tractor Supply.

Was this article helpful?

YesNo

Tractor Supply Return Policy | 11 Things You Must Know

Tractor Supply Return Policy Overview